For additional assistance, please contact support@metavilabs.com.
Account
The Account page allows you to purchase analysis jobs and to monitor available resources such as remaining jobs and storage space.
The three tabs are:
- Information
- Upgrade Subscription
- Purchase Analysis Jobs
Information
The Distributor box provides email contacts for people that can help you with your account such as purchasing more jobs.
The plan box describes your current subscription plan. Subscription plans are:
- Individual Researcher: one user, 5 GB storage
- Small Research Group: 5 users, 100 GB storage
- Large Research Group: 10 users, 1000 GB storage
- Enterprise: unlimited users, 2 TB storage
Upgrade Subscription
To upgrade your subscription, click on the "make subscription request" button and then contact your sales representative to arrangement playment. Once payment has been settled, the account will be upgraded.
Purchase Analysis Jobs
There are two ways to make a purchase:
- Immediatey by credit card
- By purchase order